Terms of Use

IntroductionOmax Realty Ltd DBA Coldwell Banker Universe Realty is pleased to provide this website, any subdomains, mobile applications, associated functionalities, content, and software (collectively, the "Platform") for your personal non-commercial use. By using the Platform, you agree to the Terms of Use provided below. In the event that any Coldwell Banker Universe Realty subsidiary website contains terms and conditions for the use of that site which conflict with or are inconsistent with these Terms of Use, those terms and conditions will prevail and govern to the extent of the conflict or inconsistency in connection with the use of that site.These Terms of Use constitute a binding legal agreement and are entered into by and between you and Coldwell Banker Universe Realty. In conjunction with our Privacy Policy, these Terms of Use govern your use of the Platform, including, but not limited to, all features, functionalities, applications, updates, notifications, interfaces, and all related content and software.Acceptance of Terms of UseIf you do not agree to these Terms of Use, you are not permitted to use the Platform. Coldwell Banker Universe Realty can change these Terms of Use at any time without any notice to you. It is your responsibility to review these Terms of Use, as it creates a binding legal agreement between you and Coldwell Banker Universe Realty. If you use the Platform after we have changed any of the Terms of Use, you are agreeing to all of the changes. To the extent that you or your employer (to the extent you are using the Platform in your capacity as an agent of your employer) has entered into another written agreement with Coldwell Banker Universe Realty that contains terms that directly conflict with any terms of these Terms of Use, then the conflicted terms set forth in such other agreement will control.RegistrationTo access certain features of the Platform, you may be required to create an account. You must provide accurate and complete information during registration and keep your credentials secure.Once you have submitted such information, you may be provided with login credentials to use the Platform. You are responsible for securing your username and password, and you are solely liable for any use of the Platform under your account and password.It is your duty and responsibility to notify Coldwell Banker Universe Realty promptly in writing if you learn (i) an unauthorized person has your access code and password, and/or (ii) of a privacy or security breach. Coldwell Banker Universe Realty reserves the right to refuse use of, or revoke use of, any username at Coldwell Banker Universe Realty’s discretion.Account and SecurityBy accessing any account associated with the Platform, you confirm that you have received authorization from Coldwell Banker Universe Realty and are using only the login credentials issued to you by Coldwell Banker Universe Realty. It is strictly prohibited to use anyone else's account without prior written permission from Coldwell Banker Universe Realty. You are solely responsible for your account and any activity that occurs on it, including safeguarding your password. If you suspect that your account is being used without your consent, please notify us immediately. Transferring your account to someone else is not permitted and could result in legal consequences. Coldwell Banker Universe Realty is not responsible for any losses or damages that may result from unauthorized use of your account.EligibilityAny access or use of the Platform by anyone under the age of 18 is prohibited. By agreeing to these Terms of Use, you represent and warrant that you are 18 years of age or older and have the legal capacity to enter into and abide by these Terms of Use.PrivacyAny personal information submitted in connection with your use of the Platform is subject to our Privacy Policy (the “Privacy Policy”), which is hereby incorporated by this reference. We will use information about you that we obtain either directly from you or that we obtain through your use of the Platform in accordance with our Privacy Policy solely for the purpose of providing and enhancing the Platform.Proprietary MaterialsThe Platform contains copyrighted materials, trademarks, proprietary and confidential information, and intellectual property of Coldwell Banker Universe Realty and licensors of Coldwell Banker Universe Realty (collectively, “Proprietary Materials”), including without limitation source code, video, text, software, photos, graphics, images, music, and sound. You agree not to modify, publish, transmit, participate in the transfer or sale of, create derivative works of, or in any way exploit, in whole or in part, any Proprietary Materials. Proprietary Materials may only be accessed through the Platform, and not by or from any other site or means. The right of access to the Platform does not grant you any right to download or store any Proprietary Materials in any medium.Coldwell Banker Universe Realty reserves all intellectual property rights to the Proprietary Materials, other than as specifically granted under the applicable license granted you under these Terms of Use. No posting, copying, transmission, retransmission, distribution, redistribution, publication, republication, decompilation, disassembling, reverse engineering, or otherwise reproducing, storing, transmitting, modifying, or commercially exploiting any Proprietary Materials in any form or by any means, for any purpose, is permitted without our express written permission.The entire Platform is protected by copyright. Complying with all applicable copyright laws is your responsibility. If you give feedback on the Platform, for example recommendations for improvements or features, such feedback will be deemed non-confidential and non-proprietary, and implementation of that feedback is owned by us and may become part of the Platform without compensation to you. We reserve all rights in and to the Platform unless we expressly state otherwise.Other trademarks, service marks, and logos used on the Platform are the trademarks, service marks, or logos of their respective owners. Coldwell Banker Universe Realty is using these third-party trademarks, service marks, or logos with the permission of the trademark owner or for identification purposes only.We may, in appropriate circumstances and at our sole discretion, remove or disable access to any materials on the Platform that we believe (or are notified of) may infringe on the rights of others.User ContentIn these Terms of Use, “User Content” means material (including without limitation text, images, audio material, video material, research data and audio-visual material) that you submit to the Platform, for the sole purpose of using the Platform.We do not claim any ownership rights in any User Content. You have sole responsibility for all of your User Content. You acknowledge and agree that Coldwell Banker Universe Realty and its affiliates will not be responsible for any deletion, corruption, or loss of any User Content or any failure of the Platform to manage User Content. We strongly recommend that you backup all data prior to using the Platform.Your User Content must not be illegal or unlawful, must not infringe any third party’s legal rights, and must not be capable of giving rise to legal action whether against you or us or a third party (in each case under any applicable law). It is strictly prohibited to submit User Content to the Platform if it is or has been subject to threat of or actual legal proceedings or other similar complaints.As part of the Platform, Coldwell Banker Universe Realty collects, stores, maintains, transmits, and uses certain information about the Platform and our users. This information is the property of Coldwell Banker Universe Realty and includes, without limitation, information you provide about yourself, such as your name, email, and username; file metadata, such as filenames and paths; names and descriptions you assign to endpoints, collections, bookmarks, flows, indices, and transfers; definitions of flows and functions; information about how and whom you want to grant rights and permissions to use the Platform; and log data. Coldwell Banker Universe Realty may use this information for any lawful purpose, including for delivering and improving the Platform, marketing, and research. The ways in which Coldwell Banker Universe Realty collects, stores, and uses personal information is set forth in our Privacy Policy.Notwithstanding the foregoing, the following information remains the sole property of the applicable account holder or end user of the Platform: (i) contents of files that you manage using the Platform (“file contents”); and (ii) information that you provide to the [Company Name] for the sole purpose of including such information in a search index that you administer (“index data”). By using the Platform, you grant Coldwell Banker Universe Realty a limited, non-exclusive, worldwide, non-transferable right, on a royalty-free basis, with a right to sublicense this right only to independent contractors, subcontractors, or other non-employees involved in providing the Platform, to process file contents and to process index data on your behalf solely for the purposes of providing the Platform. Coldwell Banker Universe Realty may process file contents, for example, in order to facilitate the transfer of files between your storage systems, but it does not access file contents.Idea SubmissionColdwell Banker Universe Realty welcomes your comments and suggestions on its Platform and products, but Coldwell Banker Universe Realty does not seek to solicit any confidential or proprietary ideas, suggestions, materials or other information relating to developing, designing, redesigning, modifying, manufacturing or marketing products or any new products. By submitting information, you warrant that Coldwell Banker Universe Realty may publish such information, use it as part of its operations, and incorporate its concepts in Coldwell Banker Universe Realty products without liability or compensation to you.Acceptable Use PolicyYou must not:
  • Use the Platform in any way that causes, could be reasonably expected to cause, or is intended to cause damage to the Platform or impairment of the availability or accessibility of the Platform; or in any way which is unlawful, illegal, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity;
  • Use the Platform to copy, store, host, transmit, send, use, publish, or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit, or other malicious computer software;
  • Conduct any systematic or automated data collection activities (including, without limitation, scraping, data mining, data extraction, and data harvesting) on or in relation to our Platform without our express written consent;
  • Republish material from the Platform (including republication on another website);
  • Sell, rent, or sub-license material from the Platform;
  • Reproduce, duplicate, copy, or otherwise exploit material on our Platform for a commercial purpose;
  • Develop, support, or use software, devices, scripts, robots, or any other means or processes (including crawlers, browser plugins and add-ons or any other technology) to scrape the Platform or otherwise copy profiles and other data from the Platform;
  • Remove or modify any copyright, trademark, legal notices, or other proprietary notations from the Proprietary Materials or any other content available on the Platform; or
  • Violate or attempt to violate the Platform’s security mechanisms, attempt to gain unauthorized access to the Platform or assist others to do so, or otherwise breach the security of the Platform or corrupt the Platform in any way.
We reserve the right to monitor use of the Platform and to suspend, revoke, deny, disable, or terminate your access if you violate any provisions of these Terms of Use or if your behaviour exceeds reasonable limits, as determined in our sole discretion.TermThese Terms of Use shall remain in full force and effect while you use the Platform, and shall remain in effect on Termination except as otherwise provided by these Terms of Use.TerminationBy us: We may, at any given time and in our sole discretion, terminate your access to the Platform, in whole or in part, for any reason and at any time, upon electronic notice to you at your email address or other contact information used when creating an account, including, but not limited to, violation of these Terms.You agree that we are not liable to you or any third party for any termination of your access to our Platform.By you: You may terminate your use of the Platform or your account at any time by ceasing to use the Platform, deleting your account within the Platform settings, or writing to cbuniverseoffice@gmail.com.Upon termination of your account, your right to use the Platform will immediately cease. The associated Privacy Policy and any such ongoing provisions relating to intellectual property, indemnity, liability, payment, communication, dispute resolution, and any other such terms of these Terms of Use which, by their nature, should survive termination, shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, and limitations of liability.Warranty DisclaimerWE DO NOT WARRANT THE COMPLETENESS OR ACCURACY OF THE INFORMATION PUBLISHED ON THE PLATFORM, NOR DO WE COMMIT TO ENSURING THAT THE PLATFORM REMAINS AVAILABLE OR THAT THE MATERIAL ON THE PLATFORM IS KEPT UP-TO-DATE.USE OF THE PLATFORM IS AT YOUR OWN RISK. THE PLATFORM IS PROVIDED ON A “AS IS” AND “AS AVAILABLE” BASIS. COLDWELL BANKER UNIVERSE REALTY AND ITS AFFILIATES, SUPPLIERS AND PARTNERS EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.COLDWELL BANKER UNIVERSE REALTY AND ITS AFFILIATES, SUPPLIERS AND PARTNERS MAKE NO WARRANTY THAT (i) THE PLATFORM OR ANY PRODUCTS PURCHASED THROUGH THE PLATFORM WILL MEET YOUR REQUIREMENTS; (ii) THE PLATFORM WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; OR (iii) THAT THERE WILL BE NO ERRORS IN THE PLATFORM OR THAT COLDWELL BANKER UNIVERSE REALTY WILL FIX ANY ERRORS. ANY MATERIALS OBTAINED THROUGH THE USE OF THE PLATFORM ARE OBTAINED AT YOUR OWN DISCRETION AND RISK, AND COLDWELL BANKER UNIVERSE REALTY SHALL NOT BE RESPONSIBLE FOR ANY DAMAGE CAUSED TO YOUR COMPUTER OR DATA OR FOR ANY BUGS, VIRUSES, TROJAN HORSES, OR OTHER DESTRUCTIVE CODE RESULTING FROM USE OF THE PLATFORM OR ANY CONTENT OBTAINED FROM THE PLATFORM.SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. YOU MAY ALSO HAVE OTHER LEGAL RIGHTS, WHICH VARY BETWEEN JURISDICTIONS.Links to Other SitesThe Platform may contain links to other websites that we do not own or control. We are not responsible for any of these other websites and any links to these other websites should not be interpreted as an endorsement of any company, content, or products. We are not responsible to you for any aspect of these other websites, including their content, privacy policies, or anything else. You may be exposed to things on other websites that you do not like or that you find offensive. We are not responsible for this, either. You must use your own discretion when you go to other websites. You should also read the terms and conditions and privacy policies of these other websites.General TermsNon-Waiver. Failure by Coldwell Banker Universe Realty to enforce any provision(s) of these Terms of Use will not be construed as a waiver of any provision or right.Severability. If any provision of these Terms is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these Terms unenforceable or invalid as a whole, and such provisions shall be deleted without affecting the remaining provisions herein.Governing Law & Jurisdiction. These Terms will be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, and you submit to the non-exclusive jurisdiction of the courts in the Province of Ontario for the resolution of any disputes.Compliance with Legal Requests. Without limiting the foregoing, we have the right to fully cooperate with any valid legal process from a law enforcement authority with jurisdiction that requests or directs us to disclose customer data or other information on the Platform. YOU WAIVE AND HOLD HARMLESS US AND OUR AFFILIATES, LICENSEES, AND SERVICE PROVIDERS FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY US OR ANY OF THE FOREGOING PARTIES DURING OR AS A RESULT OF ITS INVESTIGATIONS AND FROM ANY ACTIONS TAKEN AS A CONSEQUENCE OF INVESTIGATIONS BY EITHER US, SUCH PARTIES, OR LAW ENFORCEMENT AUTHORITIES.Limitation of Liability. TO THE FULLEST EXTENT PERMITTED UNDER LAW, COLDWELL BANKER UNIVERSE REALTY AND ITS AFFILIATES, SUPPLIERS AND PARTNERS HAVE NO OBLIGATION OR LIABILITY (WHETHER ARISING IN CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE) FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES OR LIABILITIES (INCLUDING, BUT NOT LIMITED TO, ANY LOSS OF DATA, REVENUE OR PROFIT) ARISING FROM OR RELATED TO YOUR USE OF THE PLATFORM OR ANY CONTENT PROVIDED BY OR THROUGH THE PLATFORM, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES IN ADVANCE. SOME STATES DO NOT ALLOW THE LIMITATION OR EXCLUSION OF INCIDENTAL, CONSEQUENTIAL OR OTHER TYPES OF DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, COLDWELL BANKER UNIVERSE REALTY’S LIABILITY AND THE LIABILITY OF EACH OF ITS OFFICERS, DIRECTORS, INVESTORS, EMPLOYEES, AGENTS, ADVERTISERS, LICENSORS, SUPPLIERS, SERVICE PROVIDERS AND OTHER CONTRACTORS TO YOU OR ANY THIRD PARTIES UNDER ANY CIRCUMSTANCE IS LIMITED TO A MAXIMUM AMOUNT OF $100.Indemnity. You agree to indemnify and hold harmless Coldwell Banker Universe Realty and its affiliates, suppliers, partners, officers, agents, and employees from and against any claim, demand, losses, damages or expenses (including reasonable attorney’s fees) arising from any User Content, your use of the Platform, your connection to the Platform, your violation of these Terms of Use or your violation of any rights of any third-party.Equitable Relief. You acknowledge that a breach of these Terms of Use may cause us irreparable damage, for which the award of damages would not be adequate compensation. Consequently, you agree that we may institute an action to enjoin you from any and all acts in violation of those provisions, which remedy will be cumulative and not exclusive, and we may seek the entry of an injunction enjoining any breach or threatened breach of those provisions, in addition to any other relief to which we may be entitled at law or in equity.Assignment. We are permitted to assign, transfer, and subcontract our rights and/or obligations under these Terms without any notification or consent to you. You are not permitted to assign, transfer, or subcontract any of your rights and/or obligations under these Terms.Coldwell Banker Universe Realty Technology Corp. Privacy PolicyEffective Date: December 29, 2024At Coldwell Banker Universe Realty Technology Corp. (“Coldwell Banker Universe Realty”, “we”, “us”, “our”), we respect your privacy and take great care in protecting the confidentiality and security of your personal information. The privacy of individuals connected with our business, including our customers, business partner representatives, contractors, employees, job applicants, and website visitors, is of great importance to us.This Privacy Policy (“Policy”) describes how we collect, use, and disclose information about individuals and employees of businesses that use the Platform (as defined in the Terms of Service) and other Website visitors in connection with our Platform (“Users”). This Policy does not apply to information that you submit directly to third parties, including the organizations and individuals with which you connect on the Platform. This Privacy Policy should be read in accordance with the Terms of Use as well as any Master Service Agreements, Terms of Use, and/or Scheduled entered into between you (or the organization you work for) and Coldwell Banker Universe Realty.1. GeneralIn this Policy, we describe:
  • the information that we collect and process about you (that you provide directly to us or is provided to us by third-party service providers);
  • the purposes for which we collect and process information about you; and
  • the basis on which we collect and process information about you, when you use our Platform.
In this Policy, the term "personal data" or “personal information” personal data or data that relates to an identified or identifiable person.Please read this Policy carefully in order to understand what Coldwell Banker Universe Realty and any affiliates and/or subsidiaries do with your personal data. Your use of our Platform and any dispute over privacy is subject to this Policy and any of our applicable Terms of Use and Service Agreements, including their applicable limitations on damages and the resolution of disputes.2. Personal Information We Collect and How We Collect and Use ItData That We CollectWe collect Personal Information and Other Information about Users in connection with the Platform. For the purposes of this Policy, “Personal Information” is any information provided to us or generated within our Platform that personally identifies or could be used to identify an individual, such as name or email address, gender, identification number or other information which could be reasonably linked to such identifying information.“Other Information” is any information we collect that is not Personal Information. We may combine Personal Information with Other Information; in which case we will treat the combined information as Personal Information. We also may combine information that we have about you with additional information that we, or other third parties, collect in other contexts—such as our communications with you via email or phone, your responses to project screening questions, your customer service records, or any feedback provided by a User. In those circumstances, we will treat the combined information as Personal Information.For greater clarity, we may collect the following Personal Information from you:
  • Identifiers: Your name and contact information, such as your email address, home address and phone number. We may collect this information in various situations, for instance if you contact us with an inquiry, apply for a position with Coldwell Banker Universe Realty or otherwise interact with us as part of your role or duties as a business partner representative. We generally collect this information directly from you, but in certain cases we may receive it from third parties.
  • Professional or Employment-Related Information: Information about your work experience and education. We collect this information if you apply for a position with Coldwell Banker Universe Realty, including through the “Careers” page of our website. We will collect the personal information contained in your application package or generated in relation to your application in order to evaluate your application and assess whether to offer you a position. We may also collect personal information from third parties as part of a pre-employment reference check or background check.
  • Browsing Activity or Other Electronic Network Activity Information: IP addresses, browser type, website usage data, and/or language preferences. We generally collect this information when you visit our website using cookies or similar technologies. Cookies are small text files that are saved on your computer or mobile device when you visit a website so that information can be saved between visits, such as the geographic region you are accessing our websites from. Please refer to your browser instructions or help screen to learn more about how to block, delete and manage cookies on your computer or mobile device. We treat this information as “personal information” if it can identify you as an individual.
  • Financial Information: Credit card or banking details for transactions. We may collect this information if you are a Coldwell Banker Universe Realty customer or user, to facilitate financial transactions conducted via the Platform.
How We Collect DataWe collect personal data directly from you, from third parties, and through the use of cookies and metadata collected on our Platform.We, and our third-party service providers, collect information automatically through our Platform. This may include information such as your IP address and domain name, your Internet service provider, the date and time of your visit, your use of the Platform during your current session and over time (including the pages you view and the files you download), the URLs from the websites you visit before and after navigating to the Platform, your computer’s operating system and browser type, your software and hardware attributes (such as device IDs, device OS, and device type), search keyword and search engine, and your general geographic location (e.g., your city, state, province, or metropolitan region). Such information may be considered Personal Information under certain applicable law. We collect such information using the following technologies:
  • Server Logs: When you use the Platform, we automatically receive and record certain information from your computer (or another device) and your browser. To obtain such information, we may use server logs or applications that recognize your computer and gather information about its online activity.
  • Cookies We also use cookies. Cookies are small files that are stored on your computer (or other device) by your web browser. A cookie allows the Platform to recognize whether you have visited the Website before and may store user preferences and information. If you are concerned about having cookies on your computer, you can set your browser to refuse all cookies or to indicate when a cookie is being set, allowing you to decide whether to accept it. You can also delete cookies from your computer.
  • Collaboration with Third-Party Data Collectors: We may partner with certain third parties to collect, analyze, and use some of the information described above. For example, we may allow third parties to set cookies or use other tracking mechanisms (such as tags or scripts) on the Platform or in email communications from us, or we may allow third parties to use an application software development kit (SDK) or a server-to-server connection to collect data.
3. When and How We Share Your Personal InformationWe share your personal data with third parties, including service providers, regulated institutions (e.g., financial institutions), affiliated entities, and business partners as set out below. We also list the reasons why we share information.
  • Third-Party Service Providers: We use third-party service providers to help us provide, manage, and improve the Platform. These service providers may collect and/or use your information to assist us in achieving the purposes discussed in this Policy. We do not exercise control over any other sites that may be linked to or accessed through the Platform or our website. We have no responsibility for the privacy practices of third parties, including any technology or software providers, which are used within the Platform. You should review the policies of any third-party providers before providing personal information to these providers.
  • Affiliates: We may share information with our corporate affiliates for the purposes described in this Policy.
  • Analytics: We may use your data internally for research and development to improve our existing products and services and/or create new features to serve you better, and expand our user base. We may also use non-personal data (“Metadata”) for this same purpose. We may share your personal data with third parties involved in research and development to improve our existing products and services and/or create new features to serve you better.
  • Third-Party Plugins and Integrations: The Platform may integrate certain third-party plugins, widgets, or integrations (such as social media plugins, or integrations with applications such as Google Calendar). Even if you do not click on these plugins, widgets, or integrations, they may collect information about you, such as your IP address and the pages that you view. They also may set and/or access a cookie or other tracking mechanism. Each plugin, widget, and integration is governed by the privacy policy of the company providing it, and not this Policy.
  • Legal Authorities: The information we process, and store may be disclosed by us to legal authorities if we are required to do so by law. We may also disclose, at our discretion, some information we collect and store where we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing interference with the rights, property, or rules of the Users, or someone who may cause or be at risk of imminent bodily harm, or someone who may be violating the Terms of Use of our Platform. In such cases, the User in question will be informed.
  • Financing, Business Transfers, and Similar Transactions: As we develop our business, we might sell or buy businesses or assets. In the event of a sale, merger, reorganization, dissolution, or similar event relating to all or a portion of our business or assets, your information may be part of the transferred assets. In accordance with applicable law, we may share your personal information with a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Coldwell Banker Universe Realty’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Coldwell Banker Universe Realty about our customers and users is among the assets transferred.
  • De-Identified or Aggregated Information: We may also share de-identified and aggregated information about Platform Users, such as by publishing a report on trends in the usage of the Platform or sharing aggregated information about historical survey matching results.
If you have signed up for marketing emails or communications, and do not want us to use your personal data for us to market to you, and/or to pass on to third parties for marketing purposes, please contact us through the various communication channels available, as listed under the Section entitled “Contact Us, Questions, Updating Your Info, Opting Out” below. You will also be able to unsubscribe from any marketing emails sent to you by Coldwell Banker Universe Realty using a link provided in such emails. We do not sell your personal data.4. Cookies and Tracking TechnologiesWe use cookies and similar technologies to collect information about your usage of our website. These include:
  • Cookies: Small text files stored on your device to enhance user experience and remember preferences.
  • Server Logs: Automatically collected data such as IP addresses and browser types when you interact with the Platform.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.5. Where We Store Your DataAll information you provide to us is stored in the servers of our cloud service providers. We take reasonable steps to ensure our service providers adhere to the security standards we apply to your information. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.Our Platform is hosted Canada. However, some of our third-party service providers may be located outside of Canada. While we use appropriate safeguards to keep your information secure, the laws in other places may differ from those in Canada and authorities in those jurisdictions may access your information in accordance with their local laws.6. SafeguardsColdwell Banker Universe Realty takes the safeguarding of your information very seriously. We have implemented commercially reasonable administrative, technical and physical safeguards in an effort to protect against unauthorized access, use, modification and disclosure of personal data in our custody and control.Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Platform; and thus any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.7. Your RightsYou have certain rights relating to your personal data, subject to local data protection laws. Depending on the applicable laws, these rights may include the right to:
  • Be informed;
  • Access your personal data;
  • Correct or rectify inaccuracies;
  • Erase your personal data ("be forgotten");
  • Restrict our processing of your personal data;
  • Obtain and reuse your personal data;
  • Withdraw your consent to use or share your personal data; and
  • Report or complain about our use of your personal data.
You may access, update, delete, and/or correct inaccuracies in your personal data in our custody or control at any time, subject to limited exceptions prescribed by law, by accessing and updating your account information on the Platform.You can also request access, corrections, updates, or deletion of your personal data in our records by contacting us as set out below. We may request certain personal data for the purposes of verifying the identity of the individual seeking access to their personal data records.Should you wish to lodge a concern or complaint to Coldwell Banker Universe Realty, please contact us as set out below. We will respond to your concerns in a reasonable time, typically within 10 business days.We are not responsible for the privacy practices of our third-party service providers and recommend that you review their privacy policies carefully. We may communicate with our third-party service providers, to the extent permitted by law, when you make a request based on your personal data rights that involves the data collected by our third-party service providers. We will keep you informed on the status of your request in such cases.8. Third-Party Links, Websites, Apps, and Communication TechnologiesOur Platform may contain links to other websites or software applications that Coldwell Banker Universe Realty does not own or operate, including the websites or software applications of third-party partners. Also, links to our Platform may be featured on third party websites on which we advertise. Except as provided herein, we will not provide any of your personal information to these third parties without your consent. We provide links to third party websites as a convenience to the user. These links are not intended as an endorsement of or referral to the linked websites. The linked websites have separate and independent privacy statements, notices and terms of use, which we recommend you read carefully. We do not have any control over such websites, and therefore we have no responsibility or liability for the manner in which the organizations that operate such linked websites may collect, use or disclose, secure and otherwise treat your personal information.We may offer you the opportunity to engage with our content on or through third-party social networking websites, plug-ins, and applications. When you engage with our content on or through third-party social networking websites, plug-ins and applications, you may allow us to have access to certain information associated with your social media account (e.g., name, username, email address, profile picture) to deliver the content or as part of the operation of the website, plug-in or application. When you provide information from your social media account, we may use this information to personalize your experience on the Website and on the third-party social networking websites, plug-ins and applications, and to provide you with other products or services you may request.9. Third-Party AnalyticsColdwell Banker Universe Realty may use certain web analytics services (e.g. Google Analytics, Hubspot, etc)] to collect standard internet log information. Tools such as these may use cookies to help us analyze how visitors use the Website. For example, with Google Analytics, the information generated by the cookie about your use of the Website (including your IP address) will be transmitted to and stored by a Google server. Google uses this information for the purpose of evaluating your use of the Platform, compiling reports on Platform activity, and providing Coldwell Banker Universe Realty with other services relating to Platform activity and internet usage. You can prevent the storage of data relating to your use of the Website and created via the cookie (including your IP address) by Google, as well as the processing of this data by Google, by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.You can also obtain additional information on Google Analytics’ collection and processing of data and data privacy and security at the following links: https://policies.google.com/technologies/partner-sites and https://support.google.com/analytics/topic/2919631.10. Google API Limited Use DisclosureColdwell Banker Universe Realty uses Google’s Application Programming Interface (API) Services to enable the user authorization feature for accessing the Coldwell Banker Universe Realty platform (i.e. use of your Gmail account to sync your Google Calendar to the Coldwell Banker Universe Realty platform).Coldwell Banker Universe Realty utilizes the Google Calendar API to sync and track events between the Platform’s calendar and Google Calendar. The Platform's calendar offers the ability to add events and reminders for the User, including: listing expiration dates, property showing dates, condition removal dates, completion or possession dates, client’s birthdays, prospect follow up and interview dates, and custom events.Coldwell Banker Universe Realty’s use and transfer to any other app of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use Requirements.Your Google information is used by our system developers to provide or improve user-facing features that are prominent to your user experience. Coldwell Banker Universe Realty policies and procedures define requirements that prohibit the unauthorized use of data within the platform.We place significant importance on maintaining the security and privacy of your data. Refer to our Privacy Policy below for information regarding our use and disclosure of private or protected information within the scope of the Coldwell Banker Universe Realty Platform.11. Third-Party Ad NetworksWe may use third parties, such as network advertisers and other marketing agents, to display advertisements on our Platform, to assist us in displaying advertisements on third party websites, and to evaluate the success of our advertising campaigns. Network advertisers are third parties that display advertisements based on your visits to our Platform and unrelated third-party websites. This enables us and these third parties to target advertisements by displaying ads for products and services in which you might be interested. Third-party ad network providers, advertisers, sponsors and/or traffic measurement services may use cookies, JavaScript, web beacons (including clear GIFs), Flash LSOs and other technologies to measure the effectiveness of their ads and to personalize advertising content to you. These third-party cookies and other technologies are governed by each third party’s specific privacy policy, not this one. We may provide these third-party advertisers with information about your use of our Platform, as well as aggregate or non-personally identifiable information about visitors to or Users of our Platform.12. Data RetentionColdwell Banker Universe Realty will only retain your personal data while it is needed to fulfill the intended purpose for which it was collected or as otherwise permitted or required by law or contract (which may extend beyond the termination of our relationship with you).Typically, personal data is maintained during the time you are a User or client of the Platform, or for up to a year following our last contact with you. We may retain certain data as necessary for:
  • Legitimate business purposes, such as auditing or account recovery;
  • If required by applicable federal, state, provincial, or other laws;
  • To prevent fraud or future abuse; or
  • By contract with an Affiliate or third-party provider.
All retained personal data is treated in accordance with this Policy.If you request that your personal data be removed from our databases and/or systems, it may not be possible to completely delete all your personal data due to technological and legal constraints. However, we will take such steps as are reasonable to securely destroy the information or to ensure that the information is de-identified and/or anonymized as necessary.13. Children's PrivacyWe do not knowingly collect information from children under the age of 16 and do not target our Platform to children under 16. If you are under 16, please do not use the Platform. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce this prohibition. If you have reason to believe that a child under the age of 16 has provided information to us, please contact us, and we will endeavor to delete that information from our databases.14. Governing LawWe have taken commercially reasonable steps to ensure your data is protected in accordance with the Personal Information and Electronic Documents Act (“PIPEDA”), including leveraging the cyber security services, firewalls, as well as other security measures embedded within our third party service providers. From time to time, your Personal Information may be accessed by Coldwell Banker Universe Realty-authorized services or staff in another country where Coldwell Banker Universe Realty or authorized third parties operate. We implement measures to protect your information and to ensure compliance with applicable laws.All issues and questions concerning the application, construction, validity, interpretation and enforcement of this Privacy Policy shall be governed by and construed in accordance with the laws of the Province of Ontario, and the federal laws of Canada applicable therein.To inquire about or exercise your rights in accordance with applicable law, please contact us at o15. Changes to Our Privacy PolicyWe may make changes to this Policy from time to time. Any changes we make will become effective when we post a modified version of the Policy on this Platform. If we make any significant changes to the Policy, we will post a notice on our website or provide a more prominent notice if required by law. The “Effective Date” at the top of the Policy indicates when it was last updated.We strongly encourage you to check back frequently to see any updates or changes to our Policy. We will not materially reduce your rights under this Policy without taking steps to bring such changes to your attention.16. Contact Us, Questions, Updating Your Information, Opting OutIf you use our Platform and would like to update your personal data, please log into your account on our Platform in order to update certain information or contact us through the contact information below.Please contact us if:
  • You have any questions or comments about this Policy;
  • You wish to access, update, and/or correct inaccuracies in your personal data and are unable to do it yourself; or
  • You otherwise have a question or complaint about the manner in which we or our service providers treat your personal data.
You may contact us by email at cbuniverseoffice@gmail.com. 

Quick Contact

Like on Facebook Add on LinkedIn Add on Instagram
Jay Hundal COLDWELL BANKER UNIVERSE REALTY 
#204 - 6625 152A St Surrey British Columbia V3S 0B3 

Phone: 604-584-1444 Fax: 604-584-4511 Email: